Industry · Healthcare
Appointment booking, clinic and hospital management, telemedicine and patient apps — built with security and privacy in mind, and simple enough for a busy front desk.
In a clinic, software is judged in the thirty seconds between patients. If booking an appointment, pulling up a history or printing a bill takes longer than the old register did, the system gets bypassed — no matter how many features it has.
Alex Solution builds healthcare software around that reality: appointment and queue management, clinic and hospital management systems, telemedicine, patient apps and pharmacy ordering. We have worked with healthcare brands including MediCare Plus, and our booking platforms already handle the slot scheduling and practitioner assignment that sit at the centre of most clinic software.
Patient data is handled with the care it demands — encrypted, role-restricted and audited — with ownership of the system and data set out in the agreement.
Online booking by doctor, department and slot, with reminders by SMS and WhatsApp, walk-in queues and reschedules — the feature that removes most front-desk phone calls.
Patient registration, visit history, prescriptions, billing and daily reports for single clinics and multi-doctor practices.
OPD and IPD, bed management, lab and pharmacy modules, billing with insurance and TPA fields, and department-wise dashboards.
Video consultations, e-prescriptions, payment before the call and secure document sharing, on Android, iOS and the web.
Reports, prescriptions, bills and upcoming appointments in one place for patients — and far fewer calls asking for them.
Medicine ordering with prescription upload, lab-test booking with home sample collection, and order tracking.
Encryption in transit and at rest, role-based access so staff see only what their role needs, and an audit trail of who opened what.
Registration and booking in a few taps, keyboard shortcuts for reception staff, and search that finds a patient from a partial name or phone number.
Automatic SMS and WhatsApp reminders and easy rescheduling — cheaper than an empty slot.
Your departments, your billing rules, your prescription format. We map your process before we design a screen.
Payment gateways, SMS and WhatsApp providers, lab equipment exports and accounting software where your practice needs them.
Automated backups, monitoring and a support arrangement — a clinic cannot wait until Monday for its booking system.
MediCare Plus is among the healthcare brands we have worked with. The closest live reference you can open yourself is RelaxMe — a booking platform for an at-home wellness service with a service catalogue, slot scheduling and practitioner assignment, which is the same core that doctor-appointment software is built on.
We also built DigiLocker's secure document wallet — encrypted storage and e-verification across mobile and web. Handling sensitive personal documents safely is the same discipline patient records demand.
We will not claim a list of hospitals we have not served. Ask for a relevant client contact and we will give you one.
A booking system for one clinic and a hospital management system with IPD, lab and pharmacy are an order of magnitude apart, so a single published price would mislead you. What moves the number is modules and integrations — insurance fields, lab exports, the payment and messaging providers — more than the number of doctors.
We quote each module as a separate line item, and we recommend phasing: appointment booking and patient records first, because they pay back fastest, then billing, pharmacy and reporting.
Send a rough note — no specification needed — and we aim to send an itemised written estimate with a proposed timeline within one business day, free. Call +91 70878 68780 or email help@alexsolution.in.
It depends on the modules. Appointment booking with reminders is a small, fast project; a full clinic system with records, prescriptions and billing is larger; a hospital system with IPD, lab and pharmacy larger again. We aim to send an itemised quote within one business day so you can choose what to build first.
Yes. Patients book by doctor, department and time slot on the web or in an app, receive SMS or WhatsApp reminders, and can reschedule themselves. Reception sees the day's schedule and walk-in queue on one screen.
We build in security practices such as encryption in transit and at rest, role-based access, audit logs of record access, and secure hosting with automated backups. Data-protection obligations differ by country and by organisation, so we discuss your requirements at the start and design the system around them. Formal regulatory compliance is something your organisation should confirm with its own legal or compliance advisers.
Yes — video calls, payment before the consultation, e-prescriptions and secure sharing of reports, on Android, iOS and the web.
If an off-the-shelf clinic product fits your workflow and pricing, buy it. Custom software makes sense when you have several branches, unusual billing or department structures, want your own branded patient app, or want to stop paying per-doctor licences. We will tell you which applies.
Yes. Every project includes post-launch support, and we offer ongoing maintenance with monitoring and backups — a clinic's booking system needs someone watching it.
Let's turn your idea into a polished, scalable product. Tell us what you need and we'll aim to get back within one business day.